The Shortage of Workers: Companies Own It

My boss can change his own damn sign. I quit. Worker, Workers, WorkforceA lot of editors, commentators, pundits and experts have asked, as Susanne recently did, “Where Have All the Workers Gone?” The most recent one I read was “The Underside of the Great Resignation,” an interview in The Wall Street Journal with Nicholas Eberstadt by Mene Ukueberuwa.

Declining Worker Participation

Previous analyses have attributed a decline in workforce participation to fear of Covid-19, government subsidies, lack of childcare, transportation problems, early retirement, and a host of other issues. This one deals with idleness: the simple preference for not working. In it, the author says:

“Mr. Eberstadt, 66, wrote the book on this decades-long flight from the workforce. As its title suggests, ‘Men Without Work’ (2016) focuses particularly on prime working-age males. But the trend applies to women and seniors, including in the Covid era.”

IBM, Lotus, Layoffs, workers, logoA partial answer to the question of why more people choose to do less work might be found in the Boston Globe on January 23. “The Battle of the Ages” by Robert Weisman deals with one company, IBM, which is being sued by “older laid-off workers.”

As the article explains,

“Dozens of former Massachusetts employees, many of them Lotus veterans, are among the 1,000 laid-off workers nationally who have charged IBM with forcing out older staffers over the past decade as part of a strategy to build a younger workforce.”

Shooting Themselves in the Foot

Sweeping Employees, Layoff, Great Resignation, workers, Reduction in forceNow, when you talk to financial planners, they describe a worker’s “peak-earnings-and-savings years” as between 45 and 64 years old for men and 35 to 54 for women. Those, not coincidentally, are the years when companies, particularly in high tech, begin deaccessioning their workforce. The longer a worker’s tenure with the company, the higher the pay, and the greater the likelihood of a visit from someone in HR with a stack of manila envelopes.

As Mr. Eberstadt says, “But the work rate for prime-age people—25 to 54—has also been going down since the turn of the century.” Notice that his prime age doesn’t equate to “high earning.”

Younger and Hipper Workforce

But it’s not just the salaries that matter. High-tech companies sought a fast on-ramp to compete with new technologies. They decided they would find it in hiring younger, hipper, more innovative people. It was a two-fer: new competitive talent for less money.

People in Lifeboat, Life preserver, BusinessmenIn essence, these companies did it to themselves. Having tossed some of their best workers out of the lifeboat, they now find themselves unable to hire younger workers who would rather just not work at all. Companies did it year after year, over and over again. Go for the short-term gain and hang the long-term consequences.

And now? Well, now they can’t find the workers they need.

Two Consequences

While there may be an immediate benefit in dumping older workers for a company’s bottom line, other and less-obvious consequences arise. They happen first for the workers and now for the companies.

  • The peak earnings-and-savings years go out the window. At the precise age when workers should be saving for their retirement, the financial rug gets pulled out from under them. Instead of creating a comfortable cushion, they scramble to put several low-wage jobs together just to pay the bills.
  • The discarded workers have little incentive to go back to a company that has treated them with such cavalier disdain, even should the opportunity present itself. That’s like grabbing a life preserver past its expiration date.
    Also, some build new careers as teachers, consultants, and small-business owners. Why give that up in favor of proven instability?
  • The younger, hipper, tech-savvy employees the companies hired to replace their more experienced workers are now exactly the cohort saying “no thank you” to a full-time job. Don’t even mention 60-hour workweeks, and always-on cultures. Dedicated to finding work-life balance, they turn a cold shoulder to companies that practice “lean and mean” management as a religion.

Happier Working

Mr. Eberstadt makes the case that people of all ages are happier working. I concur. But that doesn’t persuade a twenty-something to turn off the TV, get off the couch, and go to work. Neither does it motivate a rejected employee to return for more of the same.

Will the younger workers come back? Possibly. When they do, it will be to companies that Covid-19 forced to re-evaluate their cultures and change how they treat their employees. Savvy companies are increasing salaries, improving benefits, normalizing work from home, and paying attention to worker satisfaction.

Dog and Hydrant, schadenfreude, workers, layoff, great resignationThat’s good news. But will it be enough?

Speaking from experience, I have trouble feeling sorry for these companies. They should not be shocked if young people are now treating them with the same disregard they showed to dedicated, hard-working employees. Schadenfreude, anyone?

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About Aline Kaplan

Aline Kaplan is a published author, a blogger, and a tour guide in Boston. She formerly had a career as a high-tech marketing and communications director. Aline writes and edits The Next Phase Blog, a social commentary blog that appears multiple times a week at aknextphase.com. She has published over 1,000 posts on a variety of subjects, from Boston history to science fiction movies, astronomical events to art museums. Under the name Aline Boucher Kaplan, she has had two science fiction novels (Khyren and World Spirits) published by Baen Books. Her short stories have appeared in anthologies published in the United States, Ireland, and Australia. Aline’s articles have also appeared on the Atlas Obscura website. She has been an active member of the Science Fiction and Fantasy Writers of America since 1988 and is a long-term member of the Spacecrafts science/fantasy writers’ group. As a tour guide, Aline leads architectural and historical walking tours of the city for Boston By Foot, ghost tours for Haunted Boston and historical bus tours of the city. She lectures on Boston history and has appeared in the Boston Globe, as well as on TV for Chronicle, an award-winning television program that broadcasts stories of New England. As a lecturer, Aline has spoken at Brandeis and Tufts universities for the Osher Lifelong Learning Institute. She has also addressed as service organizations and local meetings. She is a graduate of Northeastern University in Boston and lives in Hudson, MA.

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