High-Tech Layoffs: They’re Baaaack!

They’re at it again.

In 2022, at the end of a pandemic that left most businesses desperately seeking employees, high-tech companies have decided it’s a good time to lay off their skilled and experienced workers.

Tech Employee Layoffs, TrueApp, high tech

TrueUp’s Layoff Tracker reports that, so far in 2022, there have been 1,434 layoffs at tech companies with 221,151 people impacted. From Amazon to Zendesk, here’s the current run-down as of November 10:

  • Amazon: up to 24,000 jobs cut …
  • Hewlett-Packard: up to 6,000 jobs cut …
  • Cisco: up to 4,100 staff jobs cut …
  • Meta: about 11,000 jobs cut …
  • Twitter: about 3,750 jobs cut …
  • Lyft: around 700 jobs cut …
  • Stripe: around 1,100 jobs cut …
  • Coinbase: around 1,100 jobs cut …
  • Shopify: around 1,000 jobs cut …
  • Netflix: around 450 jobs cut …
  • Microsoft: fewer than 1,000 job cuts reportedly …
  • Snap: more than 1,000 jobs cut …
  • Robinhood: 31% of its staff …
  • Airtable: 254 jobs cut …
  • Asana: 97 jobs cut …
  • Zendesk: 350 jobs cut …
  • Salesforce: 950 jobs cut …
  • DocuSign: 670 jobs cut …

Keep in mind that many of these companies have also posted record revenues. Confused? Me, too. Especially because it seems to happen so quickly, almost as though someone flipped a switch from growth to layoff with nothing in between.

Lean and Mean or Just Inept

I’m old enough to remember when companies avoided layoffs because the market considered them a sign of bad or inept management. Layoffs were the tool of last resort for a company that was on its way down.

Lean, Manufacturing, Waste, Lean and MeanThen the whole “lean and mean” trend began and everything changed. The men who ran high-tech companies back then just loved this phrase and embraced it eagerly. They competed to see who could be meaner on their way to getting leaner. If management could lay folks off right before Christmas, even better. It ramped up the meanness factor, allowing the CEO to congratulate himself on how tough he was.

Somehow, however, they missed the fact that no company ever downsized its way to greatness. Neither could leanness make up for a lack of hands to do the work, skills to get it done well, and experience to avoid pitfalls.

Fearing Fear Itself

So, what is driving the layoffs this time around. As usual, it’s fear—exactly what all those tough-minded CEOs would rather not admit about themselves.

Global economy, economic turbulenceComputerworld attributes the layoffs to “global economic turbulence” and fears of an incoming recession. Others make a long list of bad news. And it’s true the economy has faced some tough problems this year:

  • Rising interest rates
  • The ongoing war in Ukraine
  • High fuel costs
  • Decline in personal PC sales
  • A slowdown in online advertising
  • Slowing sales and productivity
  • Underperforming earnings
  • Component shortages and production issues
  • Over-hiring earlier due to COVID
  • Funding droughts
  • Lingering supply-chain bottlenecks
  • Inflation
  • Foreign exchange costs and monetary policy tightening by global central banks
  • Antitrust scrutiny
  • Rising treasury yields and federal reserve uncertainty
  • $1 trillion market value reduction
  • Equity market corrections

Those problems are certainly real and many organizations of all types and in most industries are struggling to adjust. But the problems have not made a big dent in the revenues of the biggest high-tech companies. For example, Microsoft’s net income growth for the September quarter slowed to its lowest level in five years. Note: that’s not revenue, that’s revenue growth. In other words, the company is still making money, just not as fast.

Reaction and Over-reaction

So, now the companies are, to my mind, overreacting. The economy is not in a recession. Fuel costs continue to decline. Full container ships no longer circle the port of Los Angeles. Interest rate increases are slowing

Layoffs, laid-off man, unemployment, job seekerStill, tech companies have leaped to lay off their employees as if there’s a competition. Be the first in your neighborhood to dump the most people and get a free decoder ring.

You may well think that’s not a problem. The economy, after all, is adding jobs by the hundreds of thousands every quarter. The newly laid off employee will certainly find another job. Not all of those jobs provide white-collar career opportunities, however. And not all industries want to hire high-tech workers.

Sure, you can cobble together two or three lower-paying jobs as a stopgap but that won’t carry you through the long term. Despite what the business publications preach, tech employees and their salaries frequently don’t translate well into other industries.  And your salary, based on advanced degrees and years of experience, may well disqualify you for that stopgap job.

Layoffs: The First Tool in the Box

My point, and I do have one, is that frightened CEOs now turn to layoffs not as a tactic of last resort but as the first tool in the box. Another possibility would be for the CEO to decline his big multi-million-dollar bonus this year. Just a thought.

They don’t seem to understand that their employees, the ones in cubicles and often referred to as “human capital,” have value.

The result for the employees is not so great, however. If you live in a technology corridor like northern California, Bellevue, WA, or Boston, MA, you will find yourself treading water in a pool of unemployed workers all trying to find a new job.

  • H-1B visa, offshoring, outsourcing, layoffsIf you’re American citizen, that can mean months on unemployment, drawing down your savings, struggling to pay monthly COBRA bills so your family has health care, and bidding farewell to your comfortable lifestyle.
  • If you are an employee with an H-1B visa, you need to find a comparable job in 60 days in a tight market where you’re competing against an avalanche of other recently displaced tech workers. If unsuccessful, you get shipped back to your country of origin.

Leaving the Industry

Some of the newly unemployed will leave the industry altogether. Older workers (if there still is such a thing) will take the opportunity to retire. Lucky ex-employees will teach science and math or join an analyst firm. Others will sell cars or join the ranks of telemarketers.

And some may decide that they like getting off the high-tech hamster wheel. They enjoy going home at 5:00 pm and spending time with their families. Quiet evenings without checking email or working on Slack hold a certain appeal. Perhaps they are now qualifying for a pension in their new industry. Or they appreciate working with people who consider them human beings instead of human capital.

Guess what? When the turnaround happens and the tech firms start hiring again, these folks won’t be coming back. Then those companies will start wondering where all their employees went. That’s the downside of high-tech layoffs.

 

 

 

 

 

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About Aline Kaplan

Aline Kaplan is a published author, a blogger, and a tour guide in Boston. She formerly had a career as a high-tech marketing and communications director. Aline writes and edits The Next Phase Blog, a social commentary blog that appears multiple times a week at aknextphase.com. She has published over 1,000 posts on a variety of subjects, from Boston history to science fiction movies, astronomical events to art museums. Under the name Aline Boucher Kaplan, she has had two science fiction novels (Khyren and World Spirits) published by Baen Books. Her short stories have appeared in anthologies published in the United States, Ireland, and Australia. Aline’s articles have also appeared on the Atlas Obscura website. She has been an active member of the Science Fiction and Fantasy Writers of America since 1988 and is a long-term member of the Spacecrafts science/fantasy writers’ group. As a tour guide, Aline leads architectural and historical walking tours of the city for Boston By Foot, ghost tours for Haunted Boston and historical bus tours of the city. She lectures on Boston history and has appeared in the Boston Globe, as well as on TV for Chronicle, an award-winning television program that broadcasts stories of New England. As a lecturer, Aline has spoken at Brandeis and Tufts universities for the Osher Lifelong Learning Institute. She has also addressed as service organizations and local meetings. She is a graduate of Northeastern University in Boston and lives in Hudson, MA.

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