I Have a Big Problem with “No Problem”

No Problem, Sticky NoteIn today’s Wall Street Journal, op-ed writer Gregg Opelka admitted that “I’ve Got a Problem: ‘No Problem.’” I confess that I experience exactly the same reaction every time a server, barista, retail associate, etc. replies to my “Thank you” with “No problem.”

Mr. Opelka doesn’t like this youthful and very modern response because he considers it an affront, overly informal, borderline rude and negative. I agree with him all counts.

“No Problem” Is Not the Same as “You’re Welcome”

I don’t like “No problem,” however, because I always walk away wondering, “Does that mean if it was a problem you wouldn’t do it?” Do I get the individual’s service because he or she has taken a break in texting, tweeting, Instagramming, watching YouTube or—big stretch here—studying, to pay some attention to the job they’re being paid to do?

Sure Dude No Problem“No problem,” does not make me feel like a valued customer; it tells me I’m an afterthought in this young’ person’s busy, busy day. I’m something he or she squeezes in between much more interesting activities. I don’t like that.

Now, maybe I’m being picky. Perhaps I should stop looking for courtesy, good manners, undivided attention and appreciation for my business. I should just be grateful that the individual has bothered to respond to my “Thank you,” at all.  Are we going to move from “You’re welcome,” to “No problem” to “Yo, dude,” to complete silence?

The “Me and” Mistake

While engaged in the language wars, I’d like to address another pet peeve—the use of “Me and . . .” You know what that is: you hear it all the time:

  • Me and Jamie are heading down to Starbucks
  • Me and Alyssa are in a study group together
  • Me and Frank saw that movie on Saturday
  • Me and Jessica bought the same skirt

Right? I used to consider this sentence structure children’s language, used before they learned to speak properly. Toddlers and first graders would say it until their parents and teachers taught them that it’s proper to put the other person first in a sentence:

  • Jamie and I are heading down to Starbucks
  • Alyssa and I are in a study group together
  • Frank and I saw that movie on Saturday
  • Jessica and I bought the same skirt

But it has been moving rapidly up the age ranks. I hear “Me and” from teens, college students and young adults. Presumably, NO ONE ever told them that this was an incorrect usage. Alternatively, someone did but they ignored the instruction because, hey, they’re special and the center of the universe so why shouldn’t they come first in a sentence?

Overgrown Toddlers and Adulting

Look at me. Adulting all over the place.When I hear “Me and,” I wince and think that the speaker is really just an overgrown toddler who will have difficulty “adulting.” This new term, which changes a noun into a verb, means accepting adult responsibilities instead of clinging to childhood indulgence. Young people take pride in adulting because it means they have become, you know, adults. In my world, however, adults don’t’ say, “Me and.” Perhaps they would have less difficulty adulating if they learned to speak like adults.

I know I’m bailing against the tide on this one. In five years, maybe two, “Me and” will become accepted usage, taught in the schools by education majors who never learned — or paid attention to — proper grammar during their own educations.

An Ongoing Battle

This trend perplexes those of us who learned proper English usage in school and were expected to use it properly in speech. We don’t understand how young people could go from elementary school to middle school to high school to college without learning how to speak their native language properly.

Back when I could spend a lot of time with my granddaughters, I worked with them on this because I wanted them to sound like the intelligent, thoughtful girls they are instead of valley girls. When I was working, I would also correct some of the young people on my team so they could communicate like grownups and professionals. Think of it as mentoring.

Making a Video

So, I applaud Mr. Opelka and The Wall Street Journal for raising the “No problem” issue and giving it visibility. Not that I expect it to change anything, mind you. This is, after all, an ongoing battle.

teaching cursive, not teaching cursive, can't read cursiveAlso, Mr. Opelka’s article appears in a newspaper, which is not a medium that people who say “No problem” and “Me and” are likely to read. Ever. Maybe Mr. Opelka and I should make a video together and put it up on Instagram and YouTube.

We can plan our video by writing to one another in cursive. Then none of the “No problem” crowd will get an inkling of what we’re doing.

This entry was posted in Business, Language and Writing and tagged , , , , , , , by Aline Kaplan. Bookmark the permalink.

About Aline Kaplan

Aline Kaplan is a published author, a blogger, and a tour guide in Boston. She formerly had a career as a high-tech marketing and communications director. Aline writes and edits The Next Phase Blog, a social commentary blog that appears multiple times a week at aknextphase.com. She has published over 1,000 posts on a variety of subjects, from Boston history to science fiction movies, astronomical events to art museums. Under the name Aline Boucher Kaplan, she has had two science fiction novels (Khyren and World Spirits) published by Baen Books. Her short stories have appeared in anthologies published in the United States, Ireland, and Australia. Aline’s articles have also appeared on the Atlas Obscura website. She has been an active member of the Science Fiction and Fantasy Writers of America since 1988 and is a long-term member of the Spacecrafts science/fantasy writers’ group. As a tour guide, Aline leads architectural and historical walking tours of the city for Boston By Foot, ghost tours for Haunted Boston and historical bus tours of the city. She lectures on Boston history and has appeared in the Boston Globe, as well as on TV for Chronicle, an award-winning television program that broadcasts stories of New England. As a lecturer, Aline has spoken at Brandeis and Tufts universities for the Osher Lifelong Learning Institute. She has also addressed as service organizations and local meetings. She is a graduate of Northeastern University in Boston and lives in Hudson, MA.

Leave a Reply

Your email address will not be published. Required fields are marked *